Privacy Policy

1. Information We Collect

We may collect and process the following types of personal data:

• Contact Information: Your name, email address, and phone number.

• Appointment & Booking Information: Details of services booked, preferred appointment times, and other scheduling details.

• Medical History: Relevant health information you provide that may impact your treatment (e.g., allergies, skin conditions, current medications, or prior procedures).

• Account Information: If you create an account, I may collect your login details and service preferences.

• Technical Data: IP address, browser type, device identifiers, operating system, and how you interact with the website.

• Communications: Any emails, messages, reviews, or inquiries you send to me.

  
  

2. How We Use Your Information

We use the information we collect to:

• Provide, manage, and complete your treatments and appointments

• Ensure treatments are delivered safely based on your medical history

• Communicate with you about bookings, reminders, promotions, or support

• Improve the website and overall client experience

• Comply with legal, regulatory, or insurance requirements

• Prevent fraud or misuse of the Service

  
  

3. How We Share Your Information

We do not sell your personal data. We may share your information with:

• Service Providers: Trusted third-party platforms that support my operations, such as booking systems, email services, or website hosts — all of which are bound by data protection obligations.

• Legal or Regulatory Authorities: When required to comply with the law or to protect my rights, safety, or the safety of others.

• Professional Advisors: When necessary for compliance, accounting, legal, or insurance purposes.

4. Medical Information and Confidentiality

Any medical history or sensitive health information you provide is treated with strict confidentiality and is collected solely for the purpose of ensuring your safety and well-being during treatments. This data is never shared without your explicit consent, unless required by law.

5. Cookies & Tracking Technologies

This website may use cookies and similar technologies to:

• Understand how visitors use the site

• Improve functionality and performance

• Provide relevant content and offers

6. Data Security

We take data protection seriously and implement appropriate technical and organizational measures to secure your information from unauthorized access, disclosure, or loss. However, no online system can be guaranteed to be 100% secure.

8. Data Retention

Your personal and medical data is retained only for as long as necessary to provide the Service or as required for legal or regulatory purposes (e.g., insurance or medical liability).

9. Children’s Privacy

SBM Beauty Clinic’s services are intended for individuals aged 16 and above. I do not knowingly collect personal data from anyone under the age of 16.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page with an updated "Effective Date." We encourage you to review this page periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please get in touch:

SBM Beauty Clinic
Email: hello@sbmbeautyclinicpeterborough.co.uk